Vertrieb kontaktierenAnmelden
Vertrieb kontaktierenAnmelden

3 ways CRM surveys make your customer success efforts count

You’ve got ideas.

Big ideas. About new ads, products, marketing messaging, and more. But how do you know whether you’ve got a winning concept that’ll boost sales?

We asked 500 marketing professionals how they know which of their ideas will be successful. And while the vast majority agreed that testing is important, we were surprised at how few had the time and money to consistently test.

Last year, we showed you how SurveyMonkey Audience uses surveys to test new ad concepts before launch. Since then, we’ve been hard at work perfecting our survey methodology to develop a scalable, repeatable process for creating sound concept test surveys for just about anything—including ads, images, book covers, product ideas, just to name a few.

That’s why our survey scientists have put together a comprehensive guide to help marketers and product managers use surveys to quickly test new ideas.

In this guide, we’ll show you how to use surveys to test concepts and perform market research without delaying your launch or breaking the bank.

  • What we’ve learned from talking to marketers
  • Insights on research trends
  • What to avoid when it comes to testing
  • Tips for getting your timing right
  • Best practices for writing concept testing surveys
  • Real-world examples of how big brands use surveys to make decisions
一名戴著眼鏡和耳機的女性正在使用平板電腦

Testen Sie unsere Vorlagen für Kundenzufriedenheitsumfragen, um sofort Daten zu erfassen, Probleme zu erkennen und die Kundenerfahrung zu optimieren.

一男一女正在閱讀筆記型電腦上的文章,並在便利貼上寫下資訊

Wie Ryanair mit SurveyMonkey und dessen Microsoft Power BI-Integration 50.000 CSAT-Umfragen pro Monat trackt und so die Customer Experience optimiert

一名戴著眼鏡的男性面帶微笑,正在使用筆記型電腦

Erfahren Sie, wie woom mit den mehrsprachigen Umfragen von SurveyMonkey die Mitarbeitererfahrung optimiert und Kundenerkenntnisse gewinnt.

一名女性正在使用筆記型電腦查看資訊

Studien zu Trends am Arbeitsplatz und dazu, wie Mitarbeitende ihre private Zeit einteilen, im Homeoffice arbeiten und zur Kombination Homeoffice und Büro