SurveyMonkey is, like many other companies, preparing for the General Data Protection Regulation (GDPR) when it comes into effect in May 2018. We can assure you that we are taking the GDPR requirements very seriously and are working cross-functionally with all our teams to ensure that SurveyMonkey’s privacy standards are always first class. We believe that our current company practices are very respectful of our users’ privacy and all applicable privacy laws, but we are nonetheless using our GDPR readiness preparations as another opportunity to ensure that we do even better.
We have a web page dedicated to all things GDPR here and this page includes our GDPR white paper which is available for download. In case you have not already reviewed them, we also have a number of helpful articles in our Help Centre and on our website regarding SurveyMonkey’s privacy and security compliance today:
Our Help Centre is also a great privacy resource for customers and, in particular, we would direct you to the following:
We are confident of our ability to ensure that we (and by association our customers when using SurveyMonkey) can comply with GDPR by the deadline in May 2018. If you have any specific questions regarding the GDPR requirements and how this may impact your use of SurveyMonkey please feel free to let us know and our GDPR team will respond.