On this questionnaire you have the opportunity to provide us some structured information on any feedback from the market.
This can be
a) a complaint, which is not yet a claim but kind of a warning signal.
b) an improvement proposal, how we can do things better and best case differentiate from competition.
c) just a nice positive experience you would like to share with us.
We will have a close look at it and try to find a solutions as soon as possible.
