Survey Customer Satisfaction

How satisfied are you with LAMBRECHT meteo?

Our most important goal is your full satisfaction with the quality of our products and services. We would like to ask you to answer the questions, as only with your help we can further improve our services.

Thank you very much for your support.
1.Based on your experience so far, how would you rate accessibility of sales?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good
2.How would you rate the level of friendliness in the sales department?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good
3.How would you rate response time for inquiries?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good
4.How would you rate the quality of our offers?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good
5.How do you rate the product information (technical data sheet, flyers, etc.)?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good
6.What do you think of our presence on the Internet?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good
7.What do you think of our order processing?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good
8.How do you rate our delivery times?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good
9.What do you think of our on-time delivery performance?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good
10.How would you describe the quality of our products and systems?(Erforderlich.)
inadequate
adequate
satisfactory
good
very good 
11.How do you rate our price-performance ratio?
inadequate
adequate
satisfactory
good
very good
12.How would you rate the response time for after-sales service?
inadequate
adequate
satisfactory
good
very good
13.How would you rate the friendliness of the after-sales experience?
inadequate
adequate
satisfactory
good
very good
14.How would you rate the pricing of the services?
inadequate
adequate
satisfactory
good
very good
15.On a scale of 0 to 10, how likely are you to recommend Lambrecht meteo to a friend or colleague?
Not at all likely
Extremely likely
16.Do you have any additional feedback you would like to share with Lambrecht meteo? (Your answers are anonymous and we cannot respond to them.)
Aktueller Fortschritt,
0 von 16 beantwortet