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Thank you very much!

You came to see us recently. Were you satisfied?
Did we make a difference to your freedom of movement? Your feedback helps us to learn and to improve.

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* 1. My name (not compulsory, but we appreciate this information):

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* 2. I was in contact with the following area:

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* 3. I was treated in a helpful, friendly, and respectful manner.

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* 4. The specialists recognised and included my needs.

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* 5. The aid is helpful to me and to my freedom of movement.

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* 6. The advice and instructions relating to the aid were useful for me.

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* 7. Orthotec provided its services competently and efficiently.

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* 8. Members of staff are extremely professionally competent.

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* 9. Members of staff were available promptly.

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* 10. My questions about finance/assumption of costs were answered.

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* 11. I was informed immediately when there were delays relating to the aid.

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* 12. When I made a complaint, Orthotec reacted quickly and found a solution.

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* 13. I feel it is useful that Orthotec is part of the network of services of the Swiss Paraplegic Group.

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* 14. Orthotec plays a part in my being able to live a (more) healthy and (more) self-determined life.

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* 15. I am satisfied with the services of Orthotec.

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* 16. I will recommend Orthotec to others.

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* 17. I feel that the following is missing from your range:

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* 18. Other comments:

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