Thank you very much!

You came to see us recently. Were you satisfied?
Did we make a difference to your freedom of movement? Your feedback helps us to learn and to improve.

Question Title

1. My name (not compulsory, but we appreciate this information):

Question Title

2. I was in contact with the following area: (Required.)

Question Title

3. I was treated in a helpful, friendly, and respectful manner. (Required.)

Question Title

4. The specialists recognised and included my needs. (Required.)

Question Title

5. The aid is helpful to me and to my freedom of movement. (Required.)

Question Title

6. The advice and instructions relating to the aid were useful for me. (Required.)

Question Title

7. Orthotec provided its services competently and efficiently. (Required.)

Question Title

8. Members of staff are extremely professionally competent. (Required.)

Question Title

9. Members of staff were available promptly. (Required.)

Question Title

10. My questions about finance/assumption of costs were answered.

Question Title

11. I was informed immediately when there were delays relating to the aid.

Question Title

12. When I made a complaint, Orthotec reacted quickly and found a solution.

Question Title

13. I feel it is useful that Orthotec is part of the network of services of the Swiss Paraplegic Group. (Required.)

Question Title

14. Orthotec plays a part in my being able to live a (more) healthy and (more) self-determined life. (Required.)

Question Title

15. I am satisfied with the services of Orthotec. (Required.)

Question Title

16. I will recommend Orthotec to others. (Required.)

Question Title

17. I feel that the following is missing from your range:

Question Title

18. Other comments:

T