CIV - Your feedback is important to us!

We constantly seek feedback to improve and evolve our service, whilst identifying opportunities to assist clients in realising their business objectives. To help us achieve this, please complete this short survey that should take no longer than 2 minutes.

1.Where do you assemble the product?
2.Please enter your job position:
3.Overall, how satisfied are you with the product?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
n/a
4.Pleas evaluate the following product features:
Very poor
Poor
Average
Good
Very good
n/a
Usability (e.g ergonomic handle design)
Suitability for your use
Simple assembly
Simple disassembly
Duration
Tightness
Safety
Reliability
Effects on health, e.g. carpal tunnel syndrome
5.How would you rate the quality of that product?
Very poor
Poor
Average
Good
Very good
n/a
6.How would you rate the quality of our product compared to other products of this kind?
Very poor
Poor
Average
Good
Very good
n/a
7.How much important is for you the branding when deciding which product to use?
Not at all important
Not important
Somewhat important
Important
Very important
n/a
8.How much do you care about brand origin?
Not at all important
Not important
Somewhat important
Important
Very important
n/a
9.How likely are you to use our product again?
Very unlikely
Unlikely
Somewhat likely
Likely
Very likely
n/a
10.How likely are you to use other products of this kind from another manufacturer?
Very unlikely
Unlikely
Somewhat likely
Likely
Very likely
n/a
11.How likely are you to use other products from AS-Schneider?
Very unlikely
Unlikely
Somewhat likely
Likely
Very likely
n/a
12.Overall, how would you rate our service performance:
very unsatisfied
unsatisfied
satisfied
very satisfied
can`t say
The expertise of our service staff.
The communication (e.g. friendliness) with our service staff.
The average speed your queries are answered.
The quality of response on your queries.
Sharing of status while work-in-progress.
The average speed your queries are solved.
Quality and sophistication of the solution.
13.Overall, how satisfied are you with AS-Schneider?
Very dissatisfied
Dissatisfied
Ok
Satisfied
Very satisfied
n/a
14.How likely is it that you would recommend AS-Schneider to your colleagues?
Very unlikely
Unlikely
Somewhat likely
Likely
Very likely
n/a
15.How interested would you be to receive more information about our products?
Very not interested
Not interested
Neutral
Interested
Very interested
n/a
16.In your own words, what are the things you would like to improve (e.g. service, product features):
Aktueller Fortschritt,
0 von 16 beantwortet