Customer Satisfaction

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* 1. Your contact details?

Title (Mr. / Mrs. / Ms.)

Full Name

Company

City

Country

Email Address

Phone Number

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* 2. How did you find out about Loepfe?

Historical relationship

Business partner

Recommended by friend/colleague

Web search

Xing

Wechat

Facebook

Youtube

Webinar

Exhibition

Seminar

Other (please specify)

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* 3. For how long are you in business with Loepfe?

Less than a year

1 - 2 years

3 or more years

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* 4. What Loepfe product(s) do you use today?

YarnMaster PRISMA

YarnMaster ZENIT+

YarnMaster ZENIT

MillMaster TOP

MillMaster PRO

MillMaster STANDARD

MillMaster EASY

YarnMaster EOS

YarnMaster 3N1

YarnMaster 1N1

WeftMaster FALCON-i

WeftMaster FWL

WeftMaster KW

WeftMaster KBW

WeftMaster SFB

WeftMaster SW

WeftMaster CUT-iT

WeftMaster TC

Other (please specify)

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* 5. For how long have you been using these products?

Years:

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* 6. Do you use any similar product(s) from other suppliers?

Product and supplier:

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* 7. How satisfied are you?

	very dissatisfied	dissatisfied	satisfied	very satisfied
With Loepfe sales services?	With Loepfe sales services? very dissatisfied	With Loepfe sales services? dissatisfied	With Loepfe sales services? satisfied	With Loepfe sales services? very satisfied
With Loepfe technical services?	With Loepfe technical services? very dissatisfied	With Loepfe technical services? dissatisfied	With Loepfe technical services? satisfied	With Loepfe technical services? very satisfied
Specifically, with Loepfe’s response times?	Specifically, with Loepfe’s response times? very dissatisfied	Specifically, with Loepfe’s response times? dissatisfied	Specifically, with Loepfe’s response times? satisfied	Specifically, with Loepfe’s response times? very satisfied
With Loepfe’s local sales representative (agent)?	With Loepfe’s local sales representative (agent)? very dissatisfied	With Loepfe’s local sales representative (agent)? dissatisfied	With Loepfe’s local sales representative (agent)? satisfied	With Loepfe’s local sales representative (agent)? very satisfied
With Loepfe’s local service & repair representative (service partner)?	With Loepfe’s local service & repair representative (service partner)? very dissatisfied	With Loepfe’s local service & repair representative (service partner)? dissatisfied	With Loepfe’s local service & repair representative (service partner)? satisfied	With Loepfe’s local service & repair representative (service partner)? very satisfied
With the Loepfe products?	With the Loepfe products? very dissatisfied	With the Loepfe products? dissatisfied	With the Loepfe products? satisfied	With the Loepfe products? very satisfied
Specifically, with Loepfe’s innovation?	Specifically, with Loepfe’s innovation? very dissatisfied	Specifically, with Loepfe’s innovation? dissatisfied	Specifically, with Loepfe’s innovation? satisfied	Specifically, with Loepfe’s innovation? very satisfied
Overall with Loepfe?	Overall with Loepfe? very dissatisfied	Overall with Loepfe? dissatisfied	Overall with Loepfe? satisfied	Overall with Loepfe? very satisfied

Customer Satisfaction

Question Title

* 1. Your contact details?

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* 2. How did you find out about Loepfe?

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* 3. For how long are you in business with Loepfe?

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* 4. What Loepfe product(s) do you use today?

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* 5. For how long have you been using these products?

Years:

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* 6. Do you use any similar product(s) from other suppliers?

Product and supplier:

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* 7. How satisfied are you?

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* 8. Who are your partners for sales and services?

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* 9. What does Loepfe do particularly well?

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* 10. What should Loepfe improve?

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* 11. Would you recommend Loepfe to a colleague or business partner?

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* 12. Do you have any other comments, questions, or concerns?

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* 13. Please get in touch with me as soon as possible!

Customer Satisfaction

Question Title

* 1. Your contact details?

Question Title

* 2. How did you find out about Loepfe?

Question Title

* 3. For how long are you in business with Loepfe?

Question Title

* 4. What Loepfe product(s) do you use today?

Question Title

* 5. For how long have you been using these products?Years:

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* 6. Do you use any similar product(s) from other suppliers?Product and supplier:

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* 7. How satisfied are you?

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* 8. Who are your partners for sales and services?

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* 9. What does Loepfe do particularly well?

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* 10. What should Loepfe improve?

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* 11. Would you recommend Loepfe to a colleague or business partner?

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* 12. Do you have any other comments, questions, or concerns?

Question Title

* 13. Please get in touch with me as soon as possible!

* 5. For how long have you been using these products?

Years:

* 6. Do you use any similar product(s) from other suppliers?

Product and supplier: