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Customer Satisfaction
*
1.
Your contact details?
(Required.)
Title (Mr. / Mrs. / Ms.)
Full Name
Company
City
Country
Email Address
Phone Number
*
2.
How did you find out about Loepfe?
(Required.)
Historical relationship
Business partner
Recommended by friend/colleague
Web search
Linkedin
Xing
Wechat
Facebook
Youtube
Webinar
Exhibition
Seminar
Other (please specify)
3.
For how long are you in business with Loepfe?
Less than a year
1 - 2 years
3 or more years
4.
What Loepfe product(s) do you use today?
YarnMaster PRISMA
YarnMaster ZENIT+
YarnMaster ZENIT
MillMaster TOP
MillMaster PRO
MillMaster STANDARD
MillMaster EASY
YarnMaster EOS
YarnMaster 3N1
YarnMaster 1N1
WeftMaster FALCON-i
WeftMaster FWL
WeftMaster KW
WeftMaster KBW
WeftMaster SFB
WeftMaster SW
WeftMaster CUT-iT
WeftMaster TC
Other (please specify)
5.
For how long have you been using these products?
Years:
6.
Do you use any similar product(s) from other suppliers?
Product and supplier:
*
7.
How satisfied are you?
(Required.)
very dissatisfied
dissatisfied
satisfied
very satisfied
With Loepfe sales services?
very dissatisfied
dissatisfied
satisfied
very satisfied
With Loepfe technical services?
very dissatisfied
dissatisfied
satisfied
very satisfied
Specifically, with Loepfe’s response times?
very dissatisfied
dissatisfied
satisfied
very satisfied
With Loepfe’s local sales representative (agent)?
very dissatisfied
dissatisfied
satisfied
very satisfied
With Loepfe’s local service & repair representative (service partner)?
very dissatisfied
dissatisfied
satisfied
very satisfied
With the Loepfe products?
very dissatisfied
dissatisfied
satisfied
very satisfied
Specifically, with Loepfe’s innovation?
very dissatisfied
dissatisfied
satisfied
very satisfied
Overall with Loepfe?
very dissatisfied
dissatisfied
satisfied
very satisfied
Additional comments and suggestions
8.
Who are your partners for sales and services?
Sales representative
Service partner
9.
What does Loepfe do particularly well?
10.
What should Loepfe improve?
*
11.
Would you recommend Loepfe to a colleague or business partner?
(Required.)
yes
no
12.
Do you have any other comments, questions, or concerns?
*
13.
Please get in touch with me as soon as possible!
(Required.)
yes
no
Current Progress,
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