PEX Network - Business Transformation Success Stories Survey 2018

Process Excellence Network - State of the Industry

Failure is simply a stepping stone towards success. Ahead of the Process Excellence Europe taking place from the 22-24 October 2018 in Rotterdam, PEX Network's Business Transformation Sucess Stories survey explores the most common reasons why business transformation succeeds and the steps companies are taking to achieve successful business transformation. This survey will take approximately 2 minutes to complete and consists of 10 questions. All answers will be kept confidential.

Complete the survey and be one on the first to receive a copy of the results!

On completing the survey you will be automatically entered into our prize draw for a chance to win a free ticket* to attend our upcoming Process Excellence Europe 2018. The competition closes on Wednesday, 4th May, 2018

Question Title

* 1. Please indicate the size of your company by number of employees:

Less than 500

500-1,000

1,000-10,000

10,000-50,000

50,000+

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* 2. Which department is responsible for Operational Excellence/Process Improvement in your organisation?

Operations

Quality

Other (please specify)

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* 3. Please indicate your job function:

Process

Operations

Business Architect

Business Intelligence

Marketing

Customer Experience

C-Suite

Other (please specify)

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* 4. Would you say your company excels at business transformation?

Yes

I don't know

Please explain your answer

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* 5. How do you determine when business processes in your organisation are succeeding?

Delivering results

Cost savings or increasing revenue

People executing the transformation plans are happy with the changes

Customer needs are being met

Other (please specify)

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* 6. From your experience what are the top 3 internal reasons business processes succeed? ( Choose 3)

There is a clear continuous improvement strategy

Appropriate change agent

Proper analysis of the situation

Workforce are on-board for changes

Available resources

The right software is implemented

Appropriate time given for project

A systematic approach is taken

full commitment to project

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* 7. From your experience what are the top 3 most common external reasons new business processes succeed? ( Choose 3)

Improved market demand

Increased technological development

Good exchange rates

Economic/Financial prosperity

Solvency of clients

Solvency of suppliers

Force of nature

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* 8. What stage of a business transformation project do you consider most important to achieve success?

Initial assessment stage

Establishing an organisational strategy

Developing organisational change management plan

Developing an implementation plan

Implementation phases

Post-implementation

No particular stage is the riskiest

Other (please specify)

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* 9. Which factors do you consider to be most likely to result in a successful business transformation projects?

Senior management leadership

Buy-in from front line staff

Support from management

Collaboration across functions

Sufficient resourcing

Clear internal communication

Continuous monitoring of results

Flexible and scalable IT systems

Alignment with overall strategy

Other (please specify)

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* 1. Please indicate the size of your company by number of employees:

Question Title

* 2. Which department is responsible for Operational Excellence/Process Improvement in your organisation?

Question Title

* 3. Please indicate your job function:

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* 4. Would you say your company excels at business transformation?

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* 5. How do you determine when business processes in your organisation are succeeding?

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* 6. From your experience what are the top 3 internal reasons business processes succeed? ( Choose 3)

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* 7. From your experience what are the top 3 most common external reasons new business processes succeed? ( Choose 3)

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* 8. What stage of a business transformation project do you consider most important to achieve success?

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* 9. Which factors do you consider to be most likely to result in a successful business transformation projects?

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* 10. What would be your top tips for successful business transformation?