Power & Tel is committed to continually improving the quality of our service to our customers and partners. Part of that process is providing you the opportunity to tell us how we are doing through an Annual Survey. Your responses allow us to better focus our efforts and ensure the services we provide you are at the highest levels.

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* 1. Which of the below best describes your company (select all that apply)?

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* 2. What best describes your role/position (select all that apply)?

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* 3. How often do you interact with Power & Tel (our employees or systems)?

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* 4. What do you consider Power & Tel (select all that apply)?

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* 5. Please rank Power & Tel vs. its competition on the following attributes:

  Worst Below Average Average Above Average Best Not Applicable for Me
Amount of Products They Provide/Offer
Amount of Services They Provide/Offer
Consistency of Service - Limited to No Mistakes
Friendliness of Customer Service Representatives
Knowledge of Customer Service Representatives
Price
Product Availability/Delivery Times
Resolution of Issues
Response Time to Requests
Website

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* 6. Does Power & Tel's product and service mix adequately meet your current needs?

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* 7. If your answer to #6 was No, please describe what is missing from the product or service mix that you currently need:

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* 8. Please describe a specific success or difficulty you experienced while working with Power & Tel in 2017:

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* 9. How likely are you to recommend Power & Tel to a colleague or friend?

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* 10. Do you use social media (Facebook, Twitter, LinkedIn, etc.)?

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* 11. May we contact you directly in regards to your survey response?

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