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* 1. Which team do you work in

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* 2. I know what the fatal risks are in my area of work

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* 3. I know what controls are in place to prevent me from being killed

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* 4. We have a clear operating model that determines "how we do things here"

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* 5. There is an explicit, well documented, maintenance strategy based on asset criticality - it is  clear which pieces of equipment are most critical and the maintenance strategy is prioritized  accordingly.

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* 6. There is a well understood set of output key performance indicators (KPIs) for my area. [Everyone in  my area knows how the area's performance is being measured and what success looks like].

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* 7. I have individual KPIs that relate to things that I can influence - and that clearly impact business performance

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* 8. Our strategy to improve SAIFI and SAIDI is clear and what I contribute to this is clear

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* 9. I clearly understand the key drivers of managing our asset (e.g. prioritised work planning, adherence to plan)

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* 10. Maintenance Plan work orders are being generated automatically at the appropriate time (e.g. when equipment reaches sufficient age or condition). PMs are updated as required (i.e. when new equipment is put into service or old equipment is retired).

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* 11. When operators work order is raised, a detailed description of the problem/s is created.

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* 12. Work on the asset work is planned & scheduled, i.e. 80% of routine work is planned.

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* 13. Work on the asset work is executed accurately and according to the schedule.

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* 14. FSP inspect and service equipment as part of their job.

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* 15. Replacement equipment (i.e. stores) is up to date in a catalogue / database

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* 16. Parts Ordering - 90-100% of orders and acknowledgments are sent by electronic interface.

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* 17. Parts availability - The parts can be found in the computer system accurately and easily.

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* 18. Tools storage, maintenance and issues - Standard control procedures are in place for all company owned tools?

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* 19. Contractor Management - Every repeat job done by a contractor is audited periodically.

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* 20. Computer System - There is an integrated computer system between maintenance, planning,  stores, scheduling, purchasing, payroll, and accounts payable.

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* 21. Asset condition is accurate and accessible

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* 22. There is a logical hierarchy of meetings which transfer the right knowledge and information up and down the line i.e. from people on the tools all the way to senior management

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* 23. I understand my contribution to the business. It is clear how the KPIs in my area fit with, and are linked to, the KPIs of the larger business.

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* 24. I am motivated/excited to come to work each day

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* 25. Roles are clearly defined for each position within the organisation - there is a clear, complete and current role clarity statement for each position

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* 26. We appoint and train people so that they are suitable for their roles  

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* 27. Incentives (financial, non-financial, or both) are in place to effectively motivate me to deliver against specific KPI targets

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* 28. Systems are in place to manage employees based on their performance. (i.e. reviewing performance; delivering feedback; coaching; counselling; etc.)

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* 29. We have a rigourous, regular and effective process for reviewing contributors to SAIDI and SAIFI to root cause

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* 30. How effective are the reviews of hourly and daily performance on critical KPIs (frontline FSP)

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* 31. There are effective formal reviews (weekly or fortnightly) of team and department performance to ensure we are on track to meet our monthly SAIDI and SAIFI targets (Above Frontline)

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* 32. It is clear how my team and I are doing relative to targets. Individual and team performance is tracked and visibly displayed

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* 33. Results and performance gaps are discussed and counter measures agreed. Variances and non-conformances are tracked and reviewed

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* 34. Assigned actions, accountabilities and timings arising from these reviews are recorded and tracked to closure

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* 35. New ideas are welcomed - I am able to give performance suggestions to people above me

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* 36. There is an effective process for generating and capturing improvement ideas

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* 37. Improvement ideas are prioritised, resourced and managed for rapid execution

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* 38. Improvement results are tracked, reviewed and communicated to ensure expected benefits are achieved

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* 39. We allocate sufficient resources to build and sustain our continuous improvement capabilities

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* 40. Our management communicates regularly with the organisation and delivers a consistent message

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* 41. Our management displays visible passion for improved results (e.g. walks the floor, asks questions, challenges assumptions)

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* 42. Managers help employees to focus and deliver on the few key priorities rather than adding distractions

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* 43. We have a culture of accountability where people do what they say they will do

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* 44. Our management "walk the talk" - live the values of the organisation

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