Customer Service Survey Question Title * Overall, how would you rate the quality of your Amwell customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative OK Question Title * To what extent do you agree with the following statement: Amwell made it easy for me to handle my issue. Strongly Disagree Disagree Somewhat Disagree Undecided Somewhat Agree Agree Strongly Agree Strongly Disagree Disagree Somewhat Disagree Undecided Somewhat Agree Agree Strongly Agree OK Question Title * What was the most important reason for your scores above? (Please do not include any PHI or PII in your response) OK Question Title * Was your issue resolved? Yes No I was never contacted about the issue OK NEXT >>