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Support-Feedback
Feedback about your last support request
1.
Were we able to answer your request / inquiry?
Yes
No
Other (please specify) / reason:
2.
How satisfied are you with our answer?
very dissatisfied
1 star
rather dissatisfied
2 stars
neither satisfied nor dissatisfied
3 stars
satisfied
4 stars
very satisfied
5 stars
N.A.
Other (please specify) / reason:
3.
How satisfied are you with the response time of the first contact from Support?
very dissatisfied
1 star
rather dissatisfied
2 stars
neither satisfied nor dissatisfied
3 stars
satisfied
4 stars
very satisfied
5 stars
N.A.
Other (please specify)
4.
How satisfied are you with the overall processing time of your request?
very dissatisfied
1 star
rather dissatisfied
2 stars
neither satisfied nor dissatisfied
3 stars
satisfied
4 stars
very satisfied
5 stars
N.A.
Other (please specify)
5.
How do you evaluate the competence of the support staff?
very incompetent
1 star
incompetent
2 stars
competent
3 stars
very competent
4 stars
N.A.
Other (please specify)
6.
Other comments on Selectron's support service:
