Deutsch English English Support-Feedback Feedback about your last support request Question Title * 1. Were we able to answer your request / inquiry? Yes No Other (please specify) / reason: Question Title * 2. How satisfied are you with our answer? very dissatisfied rather dissatisfied neither satisfied nor dissatisfied satisfied very satisfied N.A. very dissatisfied rather dissatisfied neither satisfied nor dissatisfied satisfied very satisfied N.A. Other (please specify) / reason: Question Title * 3. How satisfied are you with the response time of the first contact from Support? very dissatisfied rather dissatisfied neither satisfied nor dissatisfied satisfied very satisfied N.A. very dissatisfied rather dissatisfied neither satisfied nor dissatisfied satisfied very satisfied N.A. Other (please specify) Question Title * 4. How satisfied are you with the overall processing time of your request? very dissatisfied rather dissatisfied neither satisfied nor dissatisfied satisfied very satisfied N.A. very dissatisfied rather dissatisfied neither satisfied nor dissatisfied satisfied very satisfied N.A. Other (please specify) Question Title * 5. How do you evaluate the competence of the support staff? very incompetent incompetent competent very competent N.A. very incompetent incompetent competent very competent N.A. Other (please specify) Question Title * 6. Other comments on Selectron's support service: Done
