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At SurveyMonkey, we help individuals, communities and businesses communicate, collaborate and make informed decisions with our online survey solutions. We are building a team of highly-talented, passionate people to deliver innovative, easy-to-use solutions and provide excellent support to our customers.

Join us as we execute on our mission to enable thousands of people to participate in creative endeavors, garner essential insights into business and personal affairs, and make better plans and decisions in a fast-moving world.

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Director, Sales Operations


San Mateo

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Infos zu SurveyMonkey

Founded in 1999 and based in San Mateo, California, SurveyMonkey is the world’s leading platform for turning people’s voices and opinions into actionable data — People Powered Data. Whether it’s with customers, employees, or a target market, SurveyMonkey helps curious individuals and companies — including 99% of the Fortune 500 — have conversations at scale with the people who matter most. It’s People Powered Data that allows them to understand not only “what” is happening, but “why.” SurveyMonkey’s 700+ employees throughout North America, Europe, and Asia Pacific are dedicated to powering the curious.



We're looking for salespeople to manage accounts and skyrocket customer growth. If you're a self-starter with a consultative approach to selling — and have a history of exceeding expectations, pitching sales to any audience, and cultivating great client relationships — this job's for you!


The Role

SurveyMonkey is looking for a leader of our Strategy and GTM Operations team to support rapid sales growth and expansion. We are looking for a leader with broad experience leading a fast growth, scaling sales   organizations. Key areas of focus include sales GTM strategy, field readiness, sales compensation management and business Intelligence. The ideal candidate will have a proven track record in these areas and has shown the ability to manage a team driving year over year increases in sales effectiveness while delivering the growth expectations.

The Director of Strategy and GTM Operations will be responsible for helping to globally scale B2B sales at SurveyMonkey. You and your team will help set the GTM strategy and day today field operations to help SurveyMonkey achieve our commercial objectives. You will partner cross-functionally to determine business priorities and align resources to accelerate revenue growth.  You will help scale the end to end selling process to minimize friction and maximize efficiency.



  • Build & lead a high performing team, responsible for business operations, reporting, modeling, sales productivity, compensation design and strategic analysis
  • Quota setting and territory alignment; work with sales leadership to design, implement and monitor territory, account, and opportunity plans.
  • Collaborating with sales leadership, human resources and other cross functional departments to conceptualize and build sales compensation plans, as well as roll-out of plans.
  • Build and lead a world-class Field Operations organization, that enables our Sales & Customer Success teams to exceed their goals and scale globally
  • Productivity and revenue forecasting; develop and implement metrics to monitor productivity and revenue performance.
  • Deliver core business metrics, reporting and analytics, including pipeline, bookings, lead funnel & churn analysis
  • Sales management communications, e.g. developing business review presentations, reporting, and analysis required for monthly, quarterly, and annual management meetings
  • Drive annual planning process across global sales organization, including business modeling, territory planning, compensation design, in close partnership with finance and other cross-functional leadership
  • Provide overall leadership and day to day management of all Field Operations responsibilities including: strategy & planning, sales systems, sales productivity and post sales operations
  • Partner with Marketing, Product, Legal and Finance teams to drive cross-functional alignment and business growth



  • BA/BS degree with  5+ years of relevant experience in sales, strategy, sales operations, or management consulting
  • Experience leading business transformation initiatives for a high performing, global sales organization
  • Strong strategic planning skills combined with exceptional execution
  • Natural leader with inherent personal drive; ability to navigate ambiguity, operate effectively in a hyper-growth, start-up environment, and motivate a team of hire performing individuals
  • Excellent analytical skills combined with strong business judgment and strong finance & accounting knowledge
  • Executive presence; exceptional presentation, written, and oral communication skills


At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, Pension contribution and equity comp.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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